Unless otherwise agreed, the following general conditions are valid:
The prices shall be excluding VAT, postage and packaging. Export shipments are ex works Horgen. For returned goods based on erroneous purchase order by the customer, costs shall be claimed: within 6 months of delivery date, 10% of the billed amount, max. CHF 1’000.-, after 6 months since delivery date and at special manufacturing the effective arising costs shall be charged.
The goods are insured at transportation by the relevant transporters (Rail, Post, Car). Export shipments are ex works Horgen.
30 days net from order value of CHF 100’000.- the following applies: 1/3rd at order confirmation, 1/3rd at manufacturing, 1/3rd at shipment
Assembling and Operating
If assembling and operating are stipulated in the contract, the customer is liable for relevant installation of electrical and sanitary workmanship of our goods (including all necessary supply)
Our goods are covered by a 12 month warranty (from the date of purchase/shipment) against manufacturing defects. Defective parts will be repaired by the manufacturer without charge to the purchaser and replacing parts remain the property of the manufacturer. This warranty is void if the equipment or the goods have been damaged by accident or unreasonable use, negligence or wilful default , improper service and handling.
Jurisdiction – Governing Law